Paxport WS - Supplier Performance Issues | Wizz Air #42250 – Incident details

All systems operational

Supplier Performance Issues | Wizz Air #42250

Resolved
Degraded performance
Started 10 months agoLasted 6 days

Affected

Supplier Performance

Degraded performance from 9:30 PM to 9:52 AM, Operational from 9:30 PM to 2:15 PM, Degraded performance from 9:52 AM to 9:44 AM, Under maintenance from 9:44 AM to 2:15 PM

PaxFaB

Degraded performance from 9:30 PM to 9:44 AM, Under maintenance from 9:44 AM to 2:15 PM

PaxCache

Operational from 9:30 PM to 2:15 PM

Updates
  • Resolved
    UTC
    Resolved

    A fix has been implemented. After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Update
    UTC
    Update

    We have temporarily disabled the supplier to investigate performance issues.

    Our technical team are currently working to resolve this issue. 

    Further updates will be provided as soon as possible.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for the degraded performance of this connection. The problem is primarily impacting the booking stage.

  • Investigating
    UTC
    Investigating

    We are currently investigating performance issues with this supplier.

    An update on the situation will follow shortly.