Paxport WS - Supplier Performance | W6B #40599 – Incident details

All systems operational

Supplier Performance | W6B #40599

Resolved
Operational
Started over 1 year agoLasted about 8 hours

Affected

Supplier Performance

Degraded performance from 8:06 AM to 8:25 AM, Major outage from 8:25 AM to 11:06 AM, Operational from 11:06 AM to 4:18 PM

PaxFaB

Degraded performance from 8:06 AM to 8:25 AM, Major outage from 8:25 AM to 11:06 AM, Operational from 11:06 AM to 4:18 PM

Updates
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

    We will notify you again if the supplier performance does not improve.

  • Identified
    UTC
    Identified

    We have temporarily disabled the supplier to investigate performance issues.

    Our technical team are currently working to resolve this issue. 

    Further updates will be provided as soon as possible. 

  • Investigating
    UTC
    Investigating

    We are currently investigating performance issues at the booking stage with this supplier.

    An update on the situation will follow shortly.