Paxport WS - Supplier Disabled | W6B #40864 – Incident details

All systems operational

Supplier Disabled | W6B #40864

Resolved
Degraded performance
Started over 1 year agoLasted 4 days

Affected

Supplier Performance

Degraded performance from 3:51 PM to 9:44 PM, Operational from 9:44 PM to 3:48 PM, Degraded performance from 3:48 PM to 8:21 AM

PaxFaB

Degraded performance from 3:51 PM to 9:44 PM, Operational from 9:44 PM to 3:48 PM, Degraded performance from 3:48 PM to 8:21 AM

Updates
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Update
    UTC
    Update

    We are continuing to investigating performance issues with this supplier and are closely monitoring.

    We will notify you again if the supplier performance does not improve and if we take action to disable the supplier.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

    We will notify you again if the supplier performance does not improve.

  • Investigating
    UTC
    Investigating

    We have temporarily disabled the supplier to investigate performance issues.

    Our technical team are currently working to resolve this issue. 

    Further updates will be provided as soon as possible.