Paxport WS - Supplier Performance Issues | Wizz Air #42044 – Incident details

All systems operational

Supplier Performance Issues | Wizz Air #42044

Resolved
Degraded performance
Started 10 months agoLasted about 21 hours

Affected

Supplier Performance

Degraded performance from 7:03 PM to 7:23 PM, Operational from 7:03 PM to 4:15 PM, Under maintenance from 7:23 PM to 4:15 PM, Operational from 4:15 PM to 4:31 PM

PaxFaB

Degraded performance from 7:03 PM to 7:23 PM, Under maintenance from 7:23 PM to 4:15 PM, Operational from 4:15 PM to 4:31 PM

PaxCache

Operational from 7:03 PM to 4:31 PM

Updates
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

  • Identified
    UTC
    Identified

    We have temporarily disabled the supplier to investigate performance issues.

    Our technical team are currently working to resolve this issue. 

    Further updates will be provided as soon as possible. 

  • Investigating
    UTC
    Investigating

    We are currently investigating performance issues with this supplier at booking.

    An update on the situation will follow shortly.